Support contracts for All-In, Packages or Pay As You Go support
Business Central Support
Business Central support from Dynamics Consultants offers a higher level of service than you might expect. This is because we don’t separate pre-sales and post-sales; our sales, marketing and support are part of one team – Customer Success. Here's why Business Central support from us is so good:
- We record satisfaction and seek feedback for improvement
- Easy to contact - a UK support desk, dedicated lines and support portal
- High level of technical capability
- Industry expertise
- Excellent resources including training portal and FAQs
- Optional upgrade subscription service
- Highly secure
Tom understood the urgency of the request and helped to have it resolved quickly. He communicated well and followed through until the case was closed.
Our Business Central, Dynamics NAV and web services support desk has an extremely high level of customer satisfaction. In 2020 we implemented a thumbs sentiment system which allowed our customers to leave a sentiment, and written feedback if they so wished, so that we could make sure that the quality of the support that we provide is excellent and improving.
Easy to Contact
A dedicated UK landline and email address means you can communicate with real people
Log and manage calls and stay up to date with news using our customer support portal
We provide a wide range of resources, including FAQs and training videos
Business Central Support Security
When supporting your Business Central system, your security and compliance are important to us. We have database stripping tools so that we do not hold your customer data on our systems. We also work with Microsoft Quick Assist - a simple program built into Windows 10 to do remote assistance, useful because the end user doesn’t need local admin rights to install something new or risk downloading the wrong thing.
Need a New Business Central/NAV Support Partner?
Occasionally companies find that their Business Central or NAV partner is not meeting their requirements. This can be from either a technical point of view, a reduced level of support or simply they are not the best fit for their business.
As Dynamics Consultants' level of expertise, we can help you to transfer your support. With a UK support desk and a highly technical and business minded team from top to bottom, we attract a lot of businesses looking for that extra level of support from their partner. So why not contact us to see what we can do for you?
Not Just Business Central Support
As well as Business Central Support, we provide a wide range of support services to our customers.
Business Central Support
Microsoft Dynamics 365 Business Central is the flagship business software solution. Our team provide expert support from our UK support desk to make sure your system is up and running, whether you are using an on-premises, private cloud or SAAS deployment.
Dynamics NAV support
Although the branding of Microsoft Dynamics NAV has been changed to Business Central since 2018, many businesses are still using Dynamics NAV to run their business. Our team have years of experience to help support your Dynamics NAV solution.
e-Commerce & Web Support
We provide support for a wide range of e-Commerce and web applications, so that you can have the confidence that your web shop will not lose revenue. We also supply high quality technical support for fully integrated e-Commerce and ERP systems.
Microsoft SQL databases allow for secure data storage, however making sure they are running and backed up properly is of the utmost importance to make sure your critical business solutions are running at full performance. Contact our team for SQL support and services.
Microsoft Azure Support
Microsoft Azure is an incredibly powerful set of cloud tools, allowing you to host websites and databases, create applications, utilise big data for AI tools and so much more. For these mission critical systems, make sure you have the confidence in keeping them up & running.
Microsoft 365 Support
Get expert support for your Microsoft 365 and Office 365 business cloud solutions. Whether you are utilising Microsoft emailing, ie exchange, or have a SharePoint or Teams deployment, our cloud software experts are able to provide you with technical support.
Recent Service Related Articles
Fast responses and nothing is too much of a problem. Huge help with MTD for our GroupFinancial Controller, Simplex Turbulo
Addressed the issue straight away. And explained how to do it for the future.Procurement Manager, Rodwell Engineering Group
As always the response to my request was prompt and detailed - with step by step instructions and screenshots!Information Systems Analyst at Oyster Yachts