Microsoft Dynamics Rescue

The Problem

An Essex based company, who distribute sim cards, mobile phones and tables, came to Dynamics Consultants having had an implementation from another partner, which had problems stemming from a poor assessment of the requirements.

Dealing with sim cards adds the complication of tracking on every item. With a long list of other developments and the original partner underestimating the level of item tracked order quantities, meant that the system ran extremely slowly. This was bringing the company slowly to its knees.

Building a Solution

Having looked at the existing database, it was clear that the system had a huge amount of modifications that could do with re-developing, to the point that we could have started from scratch. We realised that as a solution for a customer who has just paid a lot of money on a system and due to the cost of the implementation, cash-flow was a bit tight. Re-implementation was not exactly a solution! We agreed to improve the code as much as possible within a set budget, working from the most important areas to fix as a priority. Dynamics Consultants and the customer recognised the benefit in carrying out the changes, both in terms of operational efficiencies for the customer and reduction of support calls for the Dynamics Consultants support team, and so DC offered to carry out the improvements to be paid over 12 monthly payments as part of our partnership commitment to our customers.

One major issue was that solutions had been written at a very high level. Where functionality had been written for one method of shipping, for example, the previous partner required further development to transfer this to other shipping methods. In areas of the system where this kind of development had taken place, we worked to embed the functionality so that it could work across the board.

Headed by our development director, Jeremy Organ, the work included slimming down code to make it more efficient, both from a programming and from a processing point of view. In some cases sections of code were reduced by a quarter of the amount with similar operation.

The Future

For Dynamics Consultants partnership is very important - our performance is measured by your success. We look forward to helping them with perfecting their system as the company grows. Helping companies build for the future is all about understanding the business and the implications of growth. In this way, we are able to design a solution based on the Dynamics platform that will grow seamlessly with the business.

What Our Customer Says

“Dynamics Consultants have been incredibly helpful, turning our fairly unusable installation into a tool that will help us build the business. Our system now runs smoothly and quickly. Thank you to Jeremy and the rest of the team at DC.”

- Customer Project Manager

Need help with your Dynamics?

Whether you are using Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central, if you need help with improving the way that the system works for you we are here to help! From set-up to development, we have over 250 years collective experience, so why not contact our friendly team to find out how we can help you. 

Contact Us

Jesse Lawrence

Jesse is our marketing manager, keeping an eye on the latest news in the market as well as having worked on the GDPR legislation.