Jesse Lawrence
Art Systems is a UK-based distributor of wide-format imaging technology, 2D and 3D printing and scanning, and art management software. As a long-time customer of Dynamics Consultants, we have been an integral part of their business software systems.
In this case study, we look at how we worked with Art Systems to create a modern e-Commerce store that is fully integrated with their Business Central ERP system. With this solution, Art Systems looked to provide better service to their customers and in turn increase sales.
Art Systems works with leading brands such as HP, Epson, Summa, and Onyx to provide innovative solutions for indoor and outdoor graphics, built environments, manufacturing, and art sectors. With over 30 years of experience, their friendly team offers expert advice, award-winning technical services, and unmatched value to its trade-only customers.
"We have seen increased usage of the site by customers and over a 15% increase in revenues for online orders"
Having had a web store for a number of years, it was outdated and extremely limited with regard to the integration with their back-office ERP system, Microsoft Dynamics® 365 Business Central. With future growth in mind, the team at Art Systems planned and executed a project for a new e-Commerce store.
In this case study we will look at how a partnership between Art Systems and Dynamics Consultants meant that we could implement a modern e-Commerce store that is integrated with Business Central, including a full range of features, including Business to Business (B2B) functionality.
Why not check out the e-Commerce store for yourself? Due to capabilities of the nopCommerce site, the e-Commerce store is their only website, providing their "brochure-ware" as well as the web shop features.
Choosing the right CRM system can make or break your growing business. You need a platform that scales with your team, connects your data, and helps you close more deals without draining your budget. Two names dominate the CRM market: Microsoft Dynamics 365 and Salesforce.
When your sales team operates without real-time visibility of stock levels, credit limits, or lead times, deals slow down and customer satisfaction suffers. Disconnected CRM and ERP systems force your teams to work in isolation, leading to double data entry, delayed quotations, and missed opportunities.
Growing a business in the UK requires tools that can keep pace with your ambitions. Microsoft Dynamics 365 CRM has become a leading choice for organisations that need more than basic customer management. It combines powerful customer relationship capabilities with the flexibility to adapt as your business evolves.