Flexible Contracts
Support contracts for All-In, Packages or Pay As You Go support
Dynamics 365 Business Central Support from Microsoft Gold Partners
Dynamics 365 Business Central Support
Dynamics 365 Business Central Support from Microsoft Gold partners. It's not just Business Central, we offer support on a wide range of integrated solutions, such as e-Commerce, SQL and Microsoft 365.
Microsoft Dynamics 365 Business Central Specialists
Business Central Support
Business Central support from Dynamics Consultants offers a higher level of service than you might expect. This is because we don’t separate pre-sales and post-sales; our sales, marketing and support are part of one team – Customer Success. Here's why Business Central support from us is so good:
- We record satisfaction and seek feedback for improvement
- Easy to contact - a UK support desk, dedicated lines and support portal
- High level of technical capability
- Industry expertise
- Excellent resources including training portal and FAQs
- Optional upgrade subscription service
- Highly secure
Tom understood the urgency of the request and helped to have it resolved quickly. He communicated well and followed through until the case was closed. ⭐⭐⭐⭐⭐
Business Central support that you can rely on
Customer Satisfaction
Our Business Central, Dynamics NAV and web services support desk has an extremely high level of customer satisfaction.
In 2020 we implemented a thumbs sentiment system which allowed our customers to leave a sentiment, and written feedback if they so wished, so that we could make sure that the quality of the support that we provide is excellent and improving.
Easy to Contact
A dedicated UK landline and email address means you can communicate with real people
Support Portal
Log and manage calls and stay up to date with news using our customer support portal
Useful Resources
We provide a wide range of resources, including FAQs and training videos
Make sure your support is handled securely and safely
Business Central Support Security
When supporting your Business Central system, your security and compliance are important to us. We have database stripping tools so that we do not hold your customer data on our systems.
We also work with Microsoft Quick Assist - a simple program built into Windows 10 to do remote assistance, useful because the end user doesn’t need local admin rights to install something new or risk downloading the wrong thing.
Need a New Business Central/NAV Support Partner?
Occasionally companies find that their Business Central or NAV partner is not meeting their requirements. This can be from either a technical point of view, a reduced level of support or simply they are not the best fit for their business.
As Dynamics Consultants' level of expertise, we can help you to transfer your support. With a UK support desk and a highly technical and business minded team from top to bottom, we attract a lot of businesses looking for that extra level of support from their partner. So why not contact us to see what we can do for you?
What if you need adhoc support?
If you are looking to change partner then we are able to facilitate the partner transfer. Of course, you can buy support on an adhoc basis* according to the following pricing, please contact us to get setup.
1 Support Call
Charged on a Time & Materials Basis
5 Support Call Pack
5 support calls
£1200.00
10 Support Calls Pack
10 support calls
£2160.00
*Pay As You Go support contract required, includes a £100pcm retainer, which includes full access to support desk and support materials.