Directions EMEA 2024
Directions EMEA 2024 Vienna updates and news from our team at the event. Get Business Central Updates.
The latest release of Microsoft Dynamics NAV 2017, boasts a greater level of integration with Office 365. Some of these features include:
The new features of integration between Outlook and NAV allows you to see NAV information from the Outlook app. You are now able to see dashboards for contacts, customers and vendors, which contain charts and cues for the record. There are two buttons on the ribbon, one for contact insight and one for creating new NAV documents. There is also a document preview button which shows NAV documents from the Outlook app. The new document button currently only works for sales documents.
Here are a number of scenarios to describe how this new integration will help in day-to-day business:
An email is received from a customer – the system identifies the customer and the user can then create a document in NAV from Outlook. The header is automatically created and the lines are manually added by the user. This document can then be send in pdf format directly back to the customer.
An email is received from a new contact – the user is asked whether to create a new contact, which can be done from Outlook.
A vendor sends an email with a Purchase Order. The user can create the Purchase Invoice, send it for approval and send the Order to OCR and post the transaction all from Outlook.
There are a range of new features that help to improve the Jobs suite in NAV using Outlook integration. Now you can send job planning lines to your calendar, which is sent as an invitation just like any other meeting in Outlook. The meeting details have the job details so that you can see the information from Outlook. Users can then update quantities and post the planning line from Outlook, however it must be noted that planning dates do not update if you change the calendar dates.
In July we announced the first release of the new Microsoft Bookings app, a tool that lets your customers book appointments to a bookings calendar, with pre-configured services and availability. This is ideal for companies such as salons who offer services. The bookings app creates accounts based on an email address, which is now integrated with NAV, as well as integrating the services with NAV Service Items.
From NAV there is a Booking tile containing services that have not been invoiced. From here you can create a Service Invoice, which can pick up all of the separate services for that customer with a line item for each on the invoice.
There are now some new add-in features that are only available for the Web client, which work through Azure Active Directory (on premise or on Azure):
If you would like to find out more about Office 365 and try it for free please see the page on our website:
If you would like to find out about all of the latest tools in Office 365 and many of the other Microsoft business software products, why not register on our free open day, the Business Software Showcase:
Directions EMEA 2024 Vienna updates and news from our team at the event. Get Business Central Updates.
Business Central 2024 Wave 2 is here, Get the latest features in our Dynamics 365 Update “what’s new” webinar from the business central experts
Whether your business is B2B or B2C, your order fulfilment process can have a dramatic impact on your brand and customer loyalty. You play a vital role in optimising the entire process to enhance customer satisfaction and streamline operations.