Mainstream support for Microsoft Dynamics NAV 2009, including 2009 SP1 and 2009 R2 will come to an end on 13th January 2015.
However, fear not, paid support (including Premier, Essential, Pay-Per incident, and Microsoft Dynamics Advantage and Advantage Plus plans or any other paid support plan) will be available through extended support. Extended support for Microsoft Dynamics NAV 2009 will end in January 2020.
Customers who are currently on a paid up service plan can continue to access the following benefits through CustomerSource:
- Previously released Upgrades, Updates, Service Packs, Fixes and Regulatory/Tax Updates
- Self-Help Support through Knowledge Base articles and online content
- Unlimited Online Training
This information is subject to change.
For more information related to Microsoft Support Lifecycle policies and associated product dates for all Microsoft Products, see the Support Lifecycle and FAQ page.
Tom Jenkins
Tom is one of the founding directors of Dynamics Consultants. He has worked on ERP / CRM systems since 1995, initially as an end user and later as a developer/consultant.
Before founding Dynamics Consultants, Tom worked in a management role for a machinery importer / reseller, where his work included inventory management and purchase control, systems development, and IT project management.
