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Billing errors, inventory discrepancies, client trust issues? Discover the 7 signs your warehousing business has outgrown its CRM or spreadsheets.
Manufacturing Matters Interview
Manufacturing Matters Interview with Commercial Lighting Systems
Jesse Lawrence
An Interview with Phil Cutting
Chief Executive of Commercial Lighting Systems
In previous interviews for Manufacturing Matters we have discussed the UK focus on bespoke solutions rather than competing on a like-for-like basis. Phil Cutting says that Commercial Lighting Systems is no different; rather than competing with cheap Chinese supply they are focused on supplying customised manufactured products. Focused on improving the quality and energy consumption of lighting in the commercial industry, the company looks for alternative services to stay competitive, such as refurbishing existing lamps to modern technologies.
"We aren’t pile-it-high-and-sell-it-cheap merchants. We like to find out what the customer requirements are and tailor the product to them." Phil Cutting, Commercial Lighting Systems.
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Microsoft Dynamics 365 Business Central includes customer relationship management features, but you might wonder if these tools are sufficient for your business needs.