7 Signs Your Warehousing Business Has Outgrown Its CRM or Spreadsheets
Billing errors, inventory discrepancies, client trust issues? Discover the 7 signs your warehousing business has outgrown its CRM or spreadsheets.
Manufacturing Matters Interview 2
Manufacturing Matters Interview with BOFA International
Jesse Lawrence
An Interview with Tony Lockwood
Managing Director of BOFA International
BOFA International are a leading supplier of fume extraction technology. Tony Lockwood, MD, talks about the huge growth that the company has experienced, whilst fighting to keep the core values of flexibility and innovation in the products that they provide. With significant investments in IT and R&D, such as implementing an ERP system, the willing to spend and adjust to achieve growth stems from a common mindset in the management team.
As a UK manufacturer, Tony recognises the value behind the flag. With 90% of sales going overseas, BOFA are investing in subsidiary offices as part of their growth plan.
“To be part of a manufacturing story is wonderful."
Why Manufacturers Need More Than a Standard CRM
Manufacturing businesses face daily pressures that standard CRM systems simply weren't designed to handle. Your teams need to manage complex product configurations, track quality standards, coordinate with suppliers, and maintain detailed production schedules whilst still nurturing customer relationships.
Do You Need a Separate CRM?
Microsoft Dynamics 365 Business Central includes customer relationship management features, but you might wonder if these tools are sufficient for your business needs.