7 Signs Your Warehousing Business Has Outgrown Its CRM or Spreadsheets
Billing errors, inventory discrepancies, client trust issues? Discover the 7 signs your warehousing business has outgrown its CRM or spreadsheets.
Third Party System
DC Enhanced - Third Party System / Website Integration
Jesse Lawrence
DC Enhanced - Third Party System / Website Integration
Our DC Enhanced – Third Party System / Website Integration can remove the time and pain from manually entering and maintaining accurate data in multiple disparate systems.
Our of our customers, Kitchen Collection needed an improved process for updating the catalogue on their website. The catalogue update process involved manipulating many spreadsheets exported from a third party system to create one upload spreadsheet which was then copied onto a web server and processed by a command line application. We took a 2 week manual, error encumbered procedure and turned it into a 2 hour, error free process that is fully integrated into their back office systems with a ‘One Click’ update!
The integration replaced the old process with a web based catalogue Admin Tool and custom third party system import / export programs, using standard Commerce Server APIs. The tools have also removed the need to manually edit the spreadsheets, and have removed the need to copy files onto servers and run command line programs.
The new Admin Tool allows for editing, importing / exporting of data, moving changes to and from the staging / live sites and can be adapted to any third party systems / website integration to support a company’s specific business requirements.
Data is stored in a SQL database and each type of item that is editable is presented in a table layout, with edit and delete links per row, and a link to create new items above the table. Functions exist to page, sort, and filter the data tables. There are also bulk delete and bulk edit functions.
The Admin Tool can offer multiple export options, such as in the case of Kitchen Collection, a complete replacement of the catalogue or selected items.
Why Manufacturers Need More Than a Standard CRM
Manufacturing businesses face daily pressures that standard CRM systems simply weren't designed to handle. Your teams need to manage complex product configurations, track quality standards, coordinate with suppliers, and maintain detailed production schedules whilst still nurturing customer relationships.
Do You Need a Separate CRM?
Microsoft Dynamics 365 Business Central includes customer relationship management features, but you might wonder if these tools are sufficient for your business needs.