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Our Dynamics Document Receiving Add-on for Microsoft Dynamics® NAV is being extended to include a button in Microsoft Office® Outlook.
An email in Outlook can be selected and the user can press the 'Send to Dynamics NAV button'. This will search the Dynamics NAV contacts database for any contacts with a matching email address to the email sender, take the email contents and any attachments and present them to Dynamics NAV for the creation or update of various Dynamics NAV documents (e.g. Sales Orders, Purchase Invoices, Service Orders, Sales Quotes etc.). Once created, the email details and attachments can be viewed against the document using the Document Receiving functionality. Additional details and attachments can be added to the document from further emails using the same functionality.
The video below shows the functionality in use with Service Orders in Dynamics NAV.
If you would like to know more about the Outlook Integration or our Dynamics Document Receiving add-on, then please contact us for more details.
Directions EMEA 2024 Vienna updates and news from our team at the event. Get Business Central Updates.
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Whether your business is B2B or B2C, your order fulfilment process can have a dramatic impact on your brand and customer loyalty. You play a vital role in optimising the entire process to enhance customer satisfaction and streamline operations.