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Friendly and helpful uk based support desk

Expert Support

One of the keys to the success of partnership with Dynamics Consultants is our support desk which is open 9-5 on week days, available on the phone or from a dedicated support email address.

The team's friendly approach and fast turn around of support issues allows you to operate with peace of mind. Whether you use it on a Pay As You Go (PAYG) basis, or our customer preference of a yearly support contract, we do everything in our power to keep you running smoothly and efficiently.

Tom understood the urgency of the request and helped to have it resolved quickly. He communicated well and followed through until the case was closed.

⭐⭐⭐⭐⭐

Michelle, Teleste

Business Central logo for support

Business Central Support

Microsoft Dynamics 365 Business Central is the flagship business software solution. Our team provide expert support from our UK support desk to make sure your system is up and running, whether you are using an on-premises, private cloud or SAAS deployment.

Microsoft Dynamics NAV logo for support

Dynamics NAV support

Although the branding of Microsoft Dynamics NAV has been changed to Business Central since 2018, many businesses are still using Dynamics NAV to run their business. Our team have years of experience to help support your Dynamics NAV solution.

Microsoft 365 and Office 365 logo for support

Microsoft 365 Support

Get expert support for your Microsoft 365 and Office 365 business cloud solutions. Whether you are utilising Microsoft emailing, ie exchange, or have a SharePoint or Teams deployment, our cloud software experts are able to provide you with technical support.

Microsoft SQL server and SQL Azure logo for support

SQL Support

Microsoft SQL databases allow for secure data storage, however making sure they are running and backed up properly is of the utmost importance to make sure your critical business solutions are running at full performance. Contact our team for SQL support and services.

e-commerce and web support

e-Commerce & Web Support

We provide support for a wide range of e-Commerce and web applications, so that you can have the confidence that your web shop will not lose revenue. We also supply high quality technical support for fully integrated e-Commerce and ERP systems.

Microsoft Azure logo for Support

Microsoft Azure Support

Microsoft Azure is an incredibly powerful set of cloud tools, allowing you to host websites and databases, create applications, utilise big data for AI tools and so much more. For these mission critical systems, make sure you have the confidence in keeping them up & running.

Need a New NAV Support Partner?

Very occasionally companies find that their NAV partner is not meeting their requirements, either from a technical point of view, level of support or simply they are not the best fit for their business.

Because Dynamics Consultants works across a wide range of industries with customers that are both large and small, we have the right consultants for you. With a UK support desk and a highly technical and business minded team from top to bottom, we attract a lot of businesses looking for that extra level of support from their partner, so why not contact us to see what we can do for you?

Contact your new partner

Support Tools

We use a wide range of tools to help to connect with our customers to support. We will work with you and your security requirements, as well as with our own stringent security and privacy policies to make sure that your systems are safe and secure. 

We often use TeamViewer to get access to your users computers. We have all of the licences required to access your system, all you have to do is download Team Viewer for free, and you will automatically appear in a queue for one of our support staff to connect to.

We support our customers using remote desktop connections to work on your servers. We are happy to connect either directly to a server or a VPN if you prefer. If you require help with this, please do not hesitate to contact us.

We use Teams and Skype for business for simple questions and walk-throughs. We will set up a meeting with you - all you have to do is click on the link, and we will be able to work through questions and problems with you.

For projects such as upgrades and implementations, we set up customer portals with interactive issues lists to deal with modifications/issues etc. during the process.

I find their approach to our relationship very professional whilst being refreshingly realistic. We now consider them to be part of our team
⭐⭐⭐⭐⭐

Technical Director, Bainbridge International

Partner with the Experts

With over 300 years of combined experience in Microsoft business solutions, our team will help to get you up and running, as well as building a partnership that keeps you supported, all from our UK offices. 

From functionality and licensing to business strategy, we like your questions; contact our experienced team for open, honest and reliable advice so that we can find the answers.