Microsoft Dynamics 365 Blog

Every year, partners from around the world travel to THE event aimed at the Microsoft Dynamics® 365 SMB market; Directions EMEA. Following the release of Dynamics 365 Business Central, we have a team  travelling to Vienna, this year's host city. We will be looking to get the latest scoops and insider information on the future of the product. We announced the latest features o ...

Find out about the process and benefits of upgrading from Dynamics NAV to Dynamics 365 Business Central from this case study of upgrading a Hampshire Business.

The October "2019 Wave 2" release for Dynamics 365 Business Central will see the demise of the Windows Client, making way for the rise of the new Web Client. Find out what this means, where there are gaps, and why the change is positive.

Making Tax Digital (MTD) has now gone live with surprisingly few problems, especially for anyone using a supported version of Microsoft Dynamics NAV® or Business Central®, save for some platform compatibility issues that need to be resolved by your partner.  Some issues have come to light however as the software has been rolled out and this blog lists some of these and how to d ...

October Updates for Business Central Microsoft has announced the October release, now being called the “2019 Wave 2” release, and here we take a look at some of the highlight points. As with any update, there is a huge amount of information, with a lot of the releases featuring technical information that effects developers dealing with the back end of the systems. In this arti ...

Microsoft’s Principles & 10 Guidelines Developers Must Follow With capabilities only limited by imagination, Artificial Intelligence (AI) is a brilliant tool to improve customer service both directly and indirectly. Chatbots are your front line of contact on your website and when integrated with an advanced AI engine, the chatbot can help customers without any human intera ...

Business Central Spring Announcements Directions EMEA is the big European event held in the Autumn in line with the latest Dynamics 365 releases, including the official launch of Business Central last year. In previous years, Directions North America was held a month or so before which would be the time where Microsoft would make announcements on the upcoming release. This yea ...

As entrepreneurs and business owners, we are passionate. It’s at the very core of our being and drives us to succeed. However, sometimes, along the way, we can lose our passion. We often start our business with a dream. Success will allow us to spend time on the things we truly want in life. Like travelling, spending more time with our family and taking long walks. When we ma ...

Today, businesses are more diverse than ever before; and there are plenty of them. Whatever product or service you need, there will be a company to supply it. As customers, we have choices. Therefore, as business owners, we must work hard to ensure we meet our customers’ needs. Customer service needs to be exemplary and provide a seamless transaction. A first-class customer fa ...

Despite the countdown to the planned departure of the UK from the EU now being measured in days rather than months, we are STILL not certain what form leaving will take and what will change if and when we do leave.  However, there is still the prospect that the UK will leave with no arrangements in place which has implications for any company that does any business with the EU. ...

HMRC has been making a lot of changes to their website around Making Tax Digital and the software solutions available for compliant submitting of VAT returns.  Microsoft Dynamics® on the HRMC compatible list We are excited to announce that Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV have been added to the list of software that is available now for Makin ...

Making Tax Digital (MTD) is giving a lot of business people, especially FD’s and accounting managers, a severe case of a sinking feeling. We are pleased to say that the end is in sight and there is no need to panic – certainly if you are using Dynamics NAV or Business Central. We have written about this recently, however we have been working closely with Microsoft and HMRC to m ...